Shipping policy

Shipping Across India: We are delighted to offer shipping services across India, with the additional convenience of Cash On Delivery (COD) for PIN codes covered by our delivery partners.

Shipping Rates:

Pre-Paid Orders:

·       Orders below ₹1000: ₹50

·       Orders ₹1000 and above: FREE

Cash on Delivery (COD) Orders:

·       Orders below ₹1000: ₹100

·       Orders ₹1000 and above: ₹50

Estimated Delivery Time: We strive to process your order within 3 days, with shipping taking up to an additional 7 days to get delivered to you. While we strive for prompt delivery, occasional delays due to logistical challenges may occur. Rest assured, we will assist you in tracking your package through our partner courier services.

Multiple Packages: Your order might be dispatched in multiple packages from different locations. However, you will only be charged a single delivery fee for the entire order. Once your package ships, we will promptly email you the tracking information.

Cash on Delivery (COD) Policy: Please note that COD is not a trial option; payment is required upon delivery. Refusal to accept COD orders may result in the deactivation of this option for future orders. In certain PIN codes, COD may not be available due to restrictions by our shipping partners. For any questions, please feel free to contact our customer WhatsApp helpline.

Special Delivery Requests: If you have specific delivery time requirements, kindly email us and mention the requested time. We will make every effort to fulfill your request but cannot guarantee exact delivery times.

Courier Services: We collaborate with reliable courier companies like Delhivery, Ecom Express, and Amazon Shipping to ensure safe and timely deliveries. If your address falls outside their service areas, we will reach out to you to explore alternative solutions.

Failed Delivery Attempts: Please be aware that we cannot process refunds for orders canceled at the doorstep or after three failed delivery attempts.

International Shipping: Currently, we do not offer international shipping.

For any queries or concerns, please write to us at hello@creatuniq.com.